Returns Policy
Last Updated: July 2025
1. Return Eligibility
- Returns accepted within 14 days of delivery for items in original condition: unworn, unwashed, with tags attached, and including all original packaging (e.g., dust bags, belts).
- Non-returnable items: Earrings (unless faulty), swimwear without hygiene stickers, and final sale items.
2. How to Return
- Register your return via the returns portal at selfdresses.com by entering your order number and email.
- US customers: Use the provided UPS label ($10 fee deducted from refund)2.
- International customers: Ship via tracked service at your own cost. Mark customs forms as “US RETURN GOODS – “ and include the order number.$97.00
3. Refunds
- Processed within 14 working days after receipt, excluding original shipping fees.
- Issued to the original payment method.
4. Special Categories
- Jewelry/Handbags: Must include original boxes and dust bags.
- Swimwear: Hygiene stickers must remain intact.
5. Important Notes
- Online purchases cannot be returned in-store.
- Selfdresses.com is not liable for non-brand items sent in error.